GLESG Handbook
Generous Listening Emotional Support Group Moderation Handbook
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This handbook can be downloaded after completing the facilitator training program.
Creating an ‘Architecture of Listening’ in Organizations
Jim Macnamara creates a structure and pathway to help organizations embrace the art of listening.
Listening in Organizations: A Synthesis and Future Agenda
A new understanding from Yip and Fisher about the structure of organizational listening.
Students’ Emotional Intelligence and Its Correlational to Their Listening Comprehension Achievement
Nugraha and colleagues search for the reasoning behind how listening is associated with emotional intelligence.
Is My Boss Really Listening to Me? The Impact of Perceived Supervisor Listening on Emotional Exhaustion, Turnover Intention, and Organizational Citizenship Behavior
Llyod and colleagues research how the corporate listening affects work efficiency
Listening to Trauma: Conversations with Leaders in the Theory & Treatment of Catastrophic Experience by Cathy Carut
Cathy Carut explains the complicated nature of trauma healing and human interactions with the power of listening.
How To Listen: Discover the Hidden Key to Better Communication by Oscar Trimboli
Oscar Trimboli shows readers how to unlock listening superpowers to have more impactful conversations at work and home.
How to Listen with Intention: The Foundation of True Connection, Communication, and Relationships by Patrick King
King explores deep listening as a superpower, blending science, academia, and real-life insights to enhance interpersonal skills.
The Listening Path: The Creative Art of Attention by Julia Cameron
A transformational journey to deeper, more profound listening and creativity, this book gives readers the tools to become better listeners.
You’re Not Listening: What You’re Missing and Why It Matters by Kate Murphy
By New York Times contributor Kate Murphy, this book is equal parts cultural observation, scientific exploration.
How to Talk So Kids Will Listen & Listen So Kids Will Talk by Adele Faber and Elaine Mazlish
Faber & Mazlish provide practical, innovative ways to solve common problems and build foundations for lasting relationships with your children.
My Life on the Road by Gloria Steinem
A writer, activist, organizer, and one of the most inspiring leaders in the world, Gloria Steinem tells a story she has never told before.
A Search for Common Ground: Conversations about the Toughest Questions in K-12 Education by Frederick M. Hess and Pedro A. Noguera
Hess & Noguera transform education debates into dialogue, finding unity in division in “Common Ground.”
1,001 Voices on Climate Change: Everyday Stories of Flood, Fire, Drought, and Displacement from Around the World by Devi Lockwood
Devi Lockwood bikes globally, capturing vivid tales of climate impact from communities, turning stats into vivid tales of change.
Becoming Wise: An Inquiry into the Mystery and Art of Living by Krista Tippett
Krista Tippett champions the art of listening, weaving interviews into a narrative that enlightens a deeper understanding.
The Art of Communicating by Thich Nhat Hanh
Nhat Hanh unveils the happiness through the art of mindful listening, transforming everyday interactions into steps toward peace.
The Right to Listen by Astra Taylor
“As citizens of a democracy, we need to hear one another. Why can’t we?”
Why Walking Helps Us Think by Ferris Jabr
Journalist Ferris Jabr explores the links between walking, thinking and writing and our brain cells build new connections.
What Great Listeners Actually Do by Jack Zenger and Joseph Folkman
Zenger and Folkman explore what makes a good listener and six levels of listening, to help listeners develop this skill.
The Power of Listening in Helping People Change by Guy Itzchakov and Avraham N. (Avi) Kluger
Research findings by Itzchakov and Kluger suggest that attentive and non-judgmental listening, rather than feedback.
Listening Is a Lost Art in Medicine. Here’s How to Rediscover It by Prabhjot Singh, MD and Niyum Gandhi
Central to effective strategies at Mount Sinai Health System is listening — to patients, colleagues, and other pioneering organizations.
Listening Is an Overlooked Leadership Tool by Melissa Daimler
Daimler underscores listening as a pivotal yet often overlooked aspect of leadership.
What Gets in the Way of Listening by Amy Jen Su and Muriel Maignan Wilkins
Amy Jen Su and Muriel Maignan Wilkins explore the common barriers that prevent leaders from truly listening.
Listening to Your Customers When Your Customers Disagree by Alexandra Samuel
Alexandra Samuel discusses the challenge of navigating customer feedback, offering strategies for effectively listening.
When CEOs Talk Strategy, Is Anyone Listening?
The article examines the disconnect that can occur between CEOs’ strategic communications and their audience’s reception.
Listening to Your Inner Voice Makes You a Better Manager by Vineet Nayar
Vineet Nayar advocates for the importance of managers tuning into their intuition and internal guidance.
Listening Is Critical in Today’s Multicultural Workplace by Roger O. Crockett
O. Crockett highlights active listening as vital for understanding and inclusion in today’s diverse workplaces, key for cross-cultural teamwork.
The Discipline of Listening by Ram Charan
Ram Charan underscores listening as a rigorous discipline vital for leadership success, advocating for its strategic cultivation.
Is Listening an Endangered Skill? by Bronwyn Fryer
Fryer explores the declining presence and value of listening in a distracted and fast-paced world, questioning its impact on interactions.
How To Be a Good Listener: My Mission to Learn the Most Important Skill of all by Stephen Moss
Moss explores listening, presenting it as an essential, yet overlooked skill, and offers tips for more meaningful connections.
It’s Time to Tune In: Why Listening is the Real Key to Communication by Kate Murphy
Murphy highlights the transformative impact of listening, showing how it deepens understanding and enriches dialogue in all aspects of life.
Bring Back Conversation… by Shutting up and Listening by Celeste Headlee
Headlee emphasizes the power of silence and listening in conversations, leading to deeper, more authentic interactions.
‘Be Interested, Be Curious, Hear What’s not Said’: How I Learned to Really Listen to People by Annalisa Barbieri
Annalisa Barbieri explores the art of listening, highlighting curiosity, empathy, and sensing the unsaid.
You’re Not Listening. Here’s Why by Kate Murphy
Kate Murphy delves into the common reasons people fail to listen effectively, from personal biases to distractions.
The Art of Listening by Henning Mankell
Henning Mankell explores the profound significance of listening as a cultural and interpersonal practice.
Deep listening: A framework for collaborative climate adaptation
Can listening be a framework for collaborative climate adaptation?
Listening to Trauma: Conversations with Leaders in the Theory & Treatment of Catastrophic Experience by Cathy Carut
Cathy Carut explains the complicated nature of trauma healing and human interactions with the power of listening.
Empathetic Listening: Honor the Patient Experience During Crisis by Suzanne C. Tayal, Kristen Michealson and Neeraj H. Tayal
Tayal, Michealson and Tayal describes the empathic listening techniques with real life explanations and examples.
The National Child Traumatic Stress Network (NCTSN)
The resources on Psychological First Aid (PFA) and Skills for Psychological Recovery (SPR) were developed by the NCTSN.
Parent Tips For Helping School-Age Children After Disasters by NCTSN
NCTSN’s rich resource of articles for parents that takes care of children need special attention.
Providing Psychological First Aid: Teachers by NCTSN
NCTSN’s mental health recommendations for school staff regarding safety and comfort for students in need of psychological first aid.
The Vicarious Trauma Toolkit by Office of Victims of Crime
Office of Victims of Crime (OVC) presents a wide perspective on listening and identity vicarious trauma for implementing the best solutions.
Guidelines For The Prevention and Management of Vicarious Trauma Among Researchers of Sexual and Intimate Partner Violence by Sexual Violence Research Initiative
Sexual Violence Research Initiative (SVIR) explains the guidelines for understanding and treating people lived through sexual violence.
Listening to Trauma: Conversations with Leaders in the Theory & Treatment of Catastrophic Experience by Cathy Carut
Cathy Carut explains the complicated nature of trauma healing and human interactions with the power of listening.
Is My Boss Really Listening to Me? The Impact of Perceived Supervisor Listening on Emotional Exhaustion, Turnover Intention, and Organizational Citizenship Behavior
Llyod and colleagues research how the corporate listening affects work efficiency
Students’ Emotional Intelligence and Its Correlational to Their Listening Comprehension Achievement
Nugraha and colleagues search for the reasoning behind how listening is associated with emotional intelligence.
Listening in Organizations: A Synthesis and Future Agenda
A new understanding from Yip and Fisher about the structure of organizational listening.
Creating an ‘Architecture of Listening’ in Organizations
Jim Macnamara creates a structure and pathway to help organizations embrace the art of listening.